Privacy Policy | DR2U App
Last Updated: April 22, 2025
Introduction
Welcome to DR2U ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application ("App"). By using the App, you agree to the terms outlined in this Privacy Policy.
Information We Collect
User Registration Information
- Name
- Email address
- Phone number
- Other contact details
Health-Related Information
- Medical history
- Symptoms
- Other health data necessary for providing medical services
Location Data
Your current location to connect you with nearby doctors
Payment Information
Credit card details or other payment methods for processing transactions
How We Use Your Information
- User Registration Information: To create and manage your account.
- Health-Related Information: To provide medical services and connect you with appropriate healthcare providers.
- Location Data: To facilitate the booking of doctors based on your location.
- Payment Information: To process payments for services rendered.
Data Sharing and Security
Data Sharing and Third Parties
We do not share your personal information with any third parties, except in the following limited circumstances:
- Healthcare Providers: We may share necessary health-related information with doctors or healthcare providers to facilitate the medical services you request.
- Payment Processing: We use third-party payment processors to handle transactions. These processors are contractually obligated not to retain, share, or use your payment information for any purpose other than processing your payments.
Data Security
- Encryption: Sensitive data, such as health-related information and payment details, is encrypted during transmission and storage.
- Secure Servers: Your data is stored on secure servers with restricted access.
- Regular Audits: We conduct regular security audits to ensure the integrity of our systems.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of any inaccuracies in your personal information.
- Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
1 Martian Way Industries Pvt. Ltd
Registered Office
Matunga East
Mumbai – 400 019
India
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the App after any changes constitutes your acceptance of the new Privacy Policy.